First part looking at the work of anti-social behaviour officers in Birmingham. Two neighbours are in dispute and are offered mediation. An abandoned dog is picked up from a house. The council wants to moves a family of travellers from a site into a house. A call about an abandoned dog takes a surprising turn when the state of the flat forces child protection officers to intervene for the safety of a baby. The dog wardens pick up two goats from a council house. A flat is cleared of five years of rubbish.