Achieving Bs En Iso 9000 Case Study Video (1993)

Film details

Alternative titles

  • Quality: Achieving Bs5750/Iso9000 (Case Studies and Studio Discussion) Alternative
  • Achieving Iso 9000 Alternative


Presents six case studies of organisations that have obtained BS5750, ranging from DHL, the parcels giant, to a small Lancashire mobile communications supplier. Features a studio discussion (12 mins.), chaired by Andrew Neil, between Phil Austin from Henley Management College, Roger Burrell, Managing Director, Customer Service Division, ICL (UK) and Ian Hutcheson from the Metropolitan Police.

Cast & Credits

Latest from the BFI

  • Latest from the BFI

    Latest news, features and opinion.

More information

Films, TV and people

  • Films, TV and people

    Film lists and highlights from BFI Player.

More information

Sight & Sound magazine

  • Sight & Sound magazine

    Reviews, interviews and features from the international film magazine.

More information

Back to the top